CASE STUDIES

INTERNATIONAL E-COMMERCE FURNITURE COMPANY REVOLUTIONIZES LOGISTICS WITH CARGO SPECTRE

OVERVIEW

Cargo Spectre provided a single, automated freight-data solution for a leading e-commerce furniture company to dimension odd-sized items, reduce labor costs, and integrate warehouse automation into its existing ERP.

GOALS

1. Replace multiple machines with a single dimensioner for all products.

2. Increase accuracy in weight and dimension data, optimizing shipping costs.

3. Integrate a centralized system for global inventory management.

4. Eliminate carrier disputes.

THE PROBLEM

One of the world’s largest international e-commerce furniture sellers faced logistical challenges that come with being a global giant. Specializing in a wide range of products, from small decor items to large furnishing sets, the company dealt with diverse package dimensions and irregular shapes, which led to inefficiencies and errors in shipping estimates. The retailer was using multiple specialized dimensioners to handle all of the different kinds of freight, and each dimensioner required upgrading an electrical circuit from 110v to 220v—a costly inconvenience. The company needed a single, custom dimensioner that could do the job of two different-sized units they currently had.

THE SOLUTION

Cargo Spectre presented a tailor-made solution with our all-in-one dimensioner system. Following the success of the pilot unit, the company decided to move forward with implementing Cargo Spectre dimensioners at multiple fulfillment centers. The A.I.-driven dimensional scanners were ideal for automating the furniture company’s critical and diverse measuring process. By precisely calculating the dimensions and weights of each product with a single dimensioner, regardless of freight size or shape, Cargo Spectre ensured that the furniture seller’s varied inventory could be scanned accurately and recorded automatically. Each item’s dimensions and weight were instantly stored in the cloud using our client’s ERP of choice, providing the company with real-time access to vital data across its international operations.

PROJECT GOALS AND OBJECTIVES

The primary goal was to overhaul the e-commerce company’s existing, slow, decade-old dimensioners that were creating more bottlenecks than they could solve. By deploying the pellet dimensioner system, these targets were set to be met quickly and effectively, but we didn’t stop there. Automated measurements from Cargo Spectre also allowed the client to describe items, review packaging, and improve labeling of cargo across multiple warehouses without having to be onsite. Now, multiple remote offices can share data and collaborate during peak season.

MEASURE OF SUCCESS

Implementing Cargo Spectre’s solution transformed the company’s logistics. Their facilities are planning to replace multiple dimensioners in every warehouse with a single Cargo Spectre unit at each facility. No longer would electrical circuits need to be upgraded. Measurement times per item were cut down drastically, and the accuracy of the shipping quotes improved, realizing savings on shipping costs almost immediately. The efficient data collection and cloud storage capabilities enabled seamless coordination between the e-commerce platform, warehouses, and logistics partners on a global scale. Thanks to the NTEP-certified precision of the Cargo Spectre dimensioners, the company observed a significant ROI, with each system paying for itself within weeks of implementation.

The strategic integration of Cargo Spectre’s technology allowed the furniture company to tackle existing challenges and scale up its business model to meet increasing customer demand. With Cargo Spectre, the global retailer increased its competitive edge in a thriving e-commerce marketplace.

COMPANY:

International Furniture Retailer

INDUSTRY:

E-commerce

LOCATION:

USA

PRODUCT:

Furniture and Decor

warehouse with several boxes

“Cargo Spectre does what other dimensioners can’t. A single unit can handle freight of any size, making it perfect for furniture retailers.”

Jason Joachim, Cargo Spectre CEO